If you would like to hire Rootwire to help you with your technology needs then please fill out the form below.
Hourly Rate - The hourly rate for utilising Rootwire staff for consulting starts at £150.00 per hour, billed in 30 minute increments. There is a 1 hour minimum purchase for new customers and rates vary by complexity of the project. Estimates can be given up front if you have a clearly defined scope of work. Normal service hours are Monday through Friday 9:00AM- 6:00PM UK time.
Any work performed outside of normal business hours or on holidays will be billed at a higher rate.
When you purchase a block of hours, those hours are credited to your account for use during our regularly scheduled times. Unused hours purchased expire 1 year from the date of purchase.
Warranty - Due to the nature of the work that we perform, there is no warranty on hourly work. Each hour that we work is billable regardless of the outcome of said work. While we will make recommendations on the level of effort required to implement a solution or fix an issue, it is up to you to let us know if there is a cap on the number of hours we spend per engagement.